On April 2, Babaoshan Funeral Home held the eighth public open day event, and released the promise of "three types of convenience services" on the spot. It is reported that on the basis of the original Huimin services, Babaoshan Funeral Home has further added measures such as "Galaxy Commissioner" and six types of Huimin funeral services to bring greater convenience to the masses.
The "Three Types of Convenience Services" promise includes three items: public welfare, serving the people, and caring for the people. One of the convenience measures is to establish a "Galaxy Commissioner". What are the procedures for funerals? What funeral supplies are needed? Most families of the deceased are not very clear. In order to help people with funeral needs provide funeral companionship, plan funeral plans, and complete funeral business "one stop", Babaoshan Funeral Home has established a young work team: "Galaxy Commissioner".
Walking into the lobby of the west wing of Babaoshan Funeral Home, you can see several small cubicles at a glance. The signs in the cubicles say the titles of "Reception Negotiator Center Negotiator" and "Funeral Planner". These cubicles are the workplace of the "Galaxy Commissioners". The commissioners use tablets to show the families of the deceased different models of hearses, different types of coffins, and the specific styles of the farewell hall.
"We have upgraded the Yuanxi Annex Building into a reception and negotiation center. We have integrated multiple phone numbers into the’Galaxy Hotline ‘, and citizens in need can consult all matters related to the funeral by dialing 68140400. The’Galaxy Commissioner’ will answer the phone 24 hours a day to provide you with answer services," said Gao Shifeng, a spokesperson for Babaoshan Funeral Home.
In addition, Babaoshan Funeral Home has also launched a wreath rental service in the farewell hall, where citizens can rent flowers at low prices to express their condolences; a one-yard service, using information technology means, will put the wristband for the deceased at the source of the body transportation, and realize the one-yard processing of the body transportation, refrigeration, farewell, cremation and other links; as well as instant settlement and payment and electronic invoice issuance services. During the Qingming Festival, citizens who come to the Laoshan Ashes Hall for worship can also experience the "water-soluble sacrifice" for free. (Zhang Yue)
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